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Frequently Asked Questions

General Question

1.What is First Education?

First Education Technology Group was founded in 2009, starting in a modest underground warehouse. After fifteen years of vigorous development, it has now risen to become a leading educational technology enterprise in Australia. The company focuses on K12 extracurricular enrichment education and the development of adaptive learning software. By building an AI adaptive learning platform for offline teaching, First Education is committed to technological innovation, creating a convenient and efficient learning environment and ecosystem for children aged 6 to 18. In Melbourne, First Education operates multiple offline learning centers and has established software development companies in Shenzhen and Xi'an, China.Through fifteen years of relentless effort and innovation, First Education has achieved remarkable success in the field of education. Our educational products and services have benefited over ten thousand students, and we have produced nearly twenty ATAR 99.95 VCE top scorers for eight consecutive years. Over 65% of our students have achieved excellent ATAR scores of 97 or above (top 3% nationwide) with comprehensive tutoring across all subjects at First Education.Our educational services are delivered through two major brands, Realus and MarsLadder, which complement each other and together form the core competitiveness of First Education.Realus is dedicated to providing high-quality online and offline training courses for students from Year 1 to Year 12. For students in Years 1-6, we use immersive interactive teaching to cultivate lifelong learning abilities, ensuring substantial progress at every step of their future studies. For students in Years 7-12, we focus on meeting the needs of VCE exam preparation, helping them successfully gain admission to world-renowned universities.MarsLadder focuses on creating a decentralised online learning ecosystem, providing an interconnected AI learning platform for students, parents, and educators worldwide in the K12 field. We integrate teaching, learning, practice, and assessment into a closed-loop system, offering users a comprehensive and integrated educational solution.

2.What courses do you offer?

Y1-Y6 Enrichment Courses: Mathematics, English, Private School Scholarship Courses, NAPLAN Preparation Courses, AMC Competition Preparation Courses, AEAS Courses, and Public Speaking & Debating Courses.Y7-Y9 Enrichment Courses: Mathematics, English, Selective School Entry Courses, Private School Scholarship Courses, NAPLAN Preparation Courses, AMC Competition Preparation Courses, and Public Speaking & Debating Courses.Y10-Y12 VCE Enrichment Courses: English (EAL, English, English Language), Further Mathematics, Mathematical Methods, Specialist Mathematics, Chemistry, Physics, Biology, AMC Competition Preparation Courses, and Public Speaking & Debating Courses.

Enrolment Question

1.How do I enroll in First Education's courses?

Free Consultation, Entrance Test, Class Placement Recommendation, Payment and Enrolment

2.Can I join the course after it has started?

We understand that every student's learning needs and schedule may vary, so we welcome new students to join even after the course has started. New students will receive the following support:

Personalised Assessment: Before joining, we will conduct a comprehensive learning assessment to ensure the student's current knowledge level and learning needs match the class progress.

Adaptation Support: After joining, we provide additional tutoring to help new students quickly catch up with the class progress and ensure effective learning.

Ongoing Monitoring: Academic advisors will regularly track the new student's learning progress and communicate with the teachers to adjust the learning plan or approach as needed, ensuring they can smoothly integrate into the class.

We are committed to providing the best learning experience and support for every student. Please feel free to contact us for more detailed information.

Course Question

1.What is the duration of each Realus class?

Year 1-3 classes: 1 hour

Year 4-9 classes: 1.5 hours

Year 10-12 classes: 2 hours

2.What course resources do students receive?

Carefully compiled textbooks: Systematic sorting and summarisation of knowledge points

Interactive teaching methods: Enhance students' interest and engagement in learning

Homework assignments: Reinforce practice and consolidate learned knowledge

In-class tests: Help students identify and address knowledge gaps

Learning report feedback: Timely tracking of students' learning progress

Home-school communication: Provide feedback on the child's learning situation and the latest educational updates

Book a Trial Lesson

1.Do you offer free trial classes?

Realus Trial Class Policy: Trial classes are part of our regular courses, and trial students are treated as formal students, receiving the corresponding study materials. Therefore, trial classes are charged at the per-class rate for that course. If you are satisfied with our courses, you can continue to enroll in subsequent classes. Please feel free to contact our academic advisors for more details.

2.What if I feel I can't keep up after the trial class?

Before the trial, we require students to take an entrance test (which can be completed online) to understand their learning situation. Our academic advisors will assign students to a class of appropriate difficulty based on their proficiency in the subject, ensuring that the trial class's pace and content match the student's actual level.If a student feels the trial class is not suitable after attending, we will provide reasonable advice and solutions based on their specific learning situation to help them find the most suitable learning path. If you are interested in our courses, please feel free to contact our academic advisors for more details.